Privacy Policy

1. Data We Collect
We collect personal information necessary for booking and providing services:

• Name, email, phone number

• Travel details (date, destination, number of passengers, special requests)

• Payment information for online bookings (processed securely via third-party gateways)

2. How We Use Your Data
Your data is used to:

• Confirm and manage bookings

• Communicate service updates or changes

• Provide customer support

• Send marketing emails or offers (only if opted-in)

3. Legal Basis for Processing

• Contractual necessity: to provide the service requested

• Legitimate interest: to improve service quality

• Consent: for marketing communications

4. Sharing of Information
We do not sell your data. Data may be shared with:

• Our drivers and service partners to fulfill the booking

• Legal authorities if required

• Third-party service providers (payment gateways, analytics) under strict confidentiality

5. Data Retention
We retain personal data only as long as necessary for the service or legal obligations. After this, data is securely deleted.

6. Your Rights

• Access and obtain a copy of your data

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority

7. Security Measures
We implement physical, technical, and administrative safeguards to protect personal data from unauthorized access, alteration, disclosure, or destruction.

8. International Transfers
Your data may be processed in countries outside the EU. Adequate protections are ensured according to GDPR standards.

9. Children’s Privacy
Our services are not directed at children under 18 without adult supervision. We do not knowingly collect personal data from children without parental consent.